CHSEL
Impact

Research that left the university and went to work.

Our projects are built with the institutions that will run them: government authorities, NGOs, and companies with an existing relationship to the communities involved. The work below is deployed, not proposed.

Partners we have built with
Nestlé PakistanShirkat GahPunjab Safe Cities AuthorityPlanning Commission & HECNCBC
01
with Punjab Safe Cities AuthorityPublic safety

Women Safety App

A reporting and response tool developed with the provincial safe cities authority.

Working with an operational authority meant designing to an existing response chain rather than around it. The research covered what women were willing to report, how quickly a report has to be actionable at the other end, and where a well-meant feature would have added risk instead of reducing it.

PartnerPunjab Safe Cities Authority
ScopeMobile app, reporting flow, response integration
SettingUrban Punjab
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Women Safety App
02
with Planning Commission · HEC · NCBCOpen data & governance

OpenData Pakistan

A national portal making public datasets usable by researchers, journalists and government itself.

The hard part was never storage. It was making heterogeneous government data findable and legible to people who are not data scientists — search that matches how a journalist phrases a question, previews that show what a dataset actually contains, and documentation that survives being handed between departments.

PartnersPlanning Commission, HEC, NCBC
ScopePortal design, search, data presentation
ReachNational
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OpenData Pakistan
03
with Shirkat GahGender-based violence

Humqadam

An app addressing gender-based violence in remote communities, built with a women's rights organisation.

Designed for a context where a phone is often shared, where seeking help carries risk, and where the nearest formal support may be hours away. The interface, its naming and its data handling were all shaped by that: what appears on screen, what is stored, and what a person can plausibly explain if someone else picks up the device.

PartnerShirkat Gah
ScopeMobile app, field research, safety design
SettingRemote communities
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Humqadam
04
with Nestlé PakistanPublic space & learning

Lahore Zoo

A mobile app and a redesigned visiting experience for one of the country's oldest public institutions.

The zoo receives visitors from across income and literacy levels, many of whom arrive with children and no plan for the day. We studied how families actually move through the grounds, then designed a wayfinding and interpretation experience around what they were already doing rather than what the signage assumed. The app carries the same content for visitors who cannot read the boards.

PartnerNestlé Pakistan
ScopeMobile app, wayfinding, on-site experience
ReachPublic visitors, all ages
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Lahore Zoo
How we work

What a partnership looks like

The partner brings the relationship

We work through organisations that already have standing in the community, rather than arriving on our own.

Research before design

Every project starts with field work. What gets built is decided after we understand how people are managing without it.

Built to be handed over

Systems are designed for the partner to run after the research ends, not to depend on the lab indefinitely.